CU OnLine Password Requirements

Keeping your personal financial information secure at LBS Financial is one of our top priorities. To help maintain a high level of security on your account, you are required to use a strong, complex password when accessing your account through CU OnLine.

When you enroll you are provided with a User ID and your initial online password. You can change your password as often as you like when you login for a session. However, your 7 previous passwords cannot be reused and no password can be reused within 365 days. The first time you login, you will be required to change your password. For subsequent logins, you will need to enter your User ID and password to enter CU OnLine. Passwords must be between 8 and 20 characters and combine at least 3 of the following character types:.1) lower case letters, 2) uppercase letters, 3) numbers, 4) special characters ('! # $ * ? @ . - _' ;)

If your current password does not meet the requirements mentioned above, follow the directions below to change your password:

  • Visit the My Preferences section in CU OnLine. Once in this section, look for the Change Password box on the right side of the page.
  • Enter your current/old password first, then your new password twice.
  • Click Submit.

If you use Multiple Accounts to access your other accounts while logged into CU OnLine:

  • Whenever you change a password, be sure to edit all the Multiple Login setups you have for that account. Multiple Login passwords are not automatically updated.


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